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Your advantage in insurance -- 65 years of trust. |
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| Important Notice - Hayward Brown Privacy Statement Revised June 3, 2002 |
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| At Hayward Brown Flagler, (referred to as
"Hayward Brown"), we understand your concerns about
privacy. We hope that this notice, which describes our use and
protection of nonpublic personal information (“customer
information”), will help you understand how we treat the customer
information that we obtain from you or other sources in the course
of providing you with products and services. As your local insurance agent, we want you to know that Hayward Brown respects your privacy and protects your information. We do not sell your customer information. We do not share customer information with persons, companies, or organizations outside of Hayward Brown that would use that information to contact you about their own products and services. We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform. Within Hayward Brown, we communicate regarding the need to protect your information to those individuals who may have access to it, and we’ve established physical, electronic, and procedural safeguards to protect customer information. Attention Internet users . . . This Privacy Statement also
provides important information relating to your use of our Web site,
including, for example, information regarding: 1) logging and our
use of online data collecting devices known as “cookies;” 2) our
collection of information such as IP address (the number assigned to
your computer when you use the Internet), browser and platform
types, domain names, access times, referral data, and your activity
while using our site; and 3) links and co-branded sites. |
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| What do we do with your customer information? Hayward Brown does not sell your customer information, or medical information, to anyone. Nor do we share it with companies or organizations outside of Hayward Brown that would use that information to contact you about their own products and services. If that practice were ever to change, we would, of course, offer you the ability to opt out of this type of information sharing, and we would offer you the opt out with time for you to respond before the change in our practice takes place. To help you with your overall insurance program, your agent or broker may use customer information for marketing purposes. We may also use customer information to communicate with you about products, features, and options you have expressed an interest in or that we believe may be of interest to you. We may, without authorization but only as permitted or required by law, provide customer information to persons or organizations both inside and outside of Hayward Brown in order to fulfill a transaction you have requested, service your policy, or market our products to you, investigate and/or handle claims, detect and/or prevent fraud, participate in insurance support organizations, or comply with lawful requests from regulatory and law enforcement authorities. These include, for example: our affiliated companies, companies that perform marketing services on our behalf, other financial institutions with which we have a joint marketing agreement for the sale of our own products, and your agent or broker. |
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| What kind of customer information do we have, and
where did we get it? Much of the customer information that we collect comes directly from you. When submitting your application or request for insurance or other products and services we offer, or in requesting an insurance quote, you may give us information such as your name, address, and Social Security number. We also keep information about your transactions with our affiliates, others, or us - for example, the types of products and services you purchase from us, premiums, account balances and payment history. We may also collect information from our Web site such as your activity while using our site and information from online collecting devices known as “cookies” (see below). We also may collect information from outside sources, including consumer reporting agencies and health care providers. This information includes loss information reports, motor vehicle reports, credit reports, and medical information. |
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| How do we protect your customer information? When we share customer information with companies working on Hayward Brown's behalf, we expect those companies to use that information only to provide the service we have asked them to perform. Within Hayward Brown, customer information is available to those individuals who may need to see it to fulfill and service the needs of our customers. We communicate regarding the need to protect customer information to all employees and agents, especially those individuals who have access to it. Plus, we’ve established physical, electronic, and procedural safeguards to protect customer information. Finally, should your relationship with Allstate end, your customer information will remain protected in accordance with our privacy practices as outlined in this Important Notice. |
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| How can you find out what information we have about
you? You may request to either see, or obtain from us by mail, the customer information about you in our records. If you believe that information is incomplete or inaccurate, you may request that we make any necessary corrections, additions or deletions to the disputed customer information. To fulfill your request, we may make arrangements with an insurance support organization or a consumer reporting agency to copy and disclose customer information to you on our behalf. You may also request a more complete description of the entities to whom we disclose customer information, or the circumstances which might warrant such disclosures. Please send any of the requests listed above in writing to: Hayward Brown Flagler, Inc., PO Box 1669, 1545 East Highway 100, Bunnell, Florida 32110 |
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| If you are an Internet user… | ||
| HaywardBrownFlagler.com provides information about Hayward Brown, our products, and the agencies that we represent. This Privacy Statement applies to users of HaywardBrownFlagler.com, regardless of whether the user is a Hayward Brown customer. In addition, as an Internet user, you should be aware of the following . . . . | ||
| Do you log my activity on your site? During the period you are logged in our site, we log IP addresses (a number assigned to your computer when you use the Internet), browser and platform types, domain names, access times, referral data (the last site or URL you visited before logging into our site and the first site or URL you visit after leaving our site), and your activity while using or reviewing our site. As part of our services, we also use cookies. A cookie is a message sent to your browser from a Web server that is stored on your computer’s hard drive. The message is sent back to the Web server whenever the browser requests a page from that server. Many commercial Internet sites use cookies. While a code in the cookie file enables the site to label you as a particular user, it does not identify you by name or address unless you have provided us with such information (over the Internet or otherwise) or set up preferences in your browser to do so automatically, in which case it may identify you by name, address or other personal information. You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions. In general, cookies allow us to identify you as a particular user and thus provide you with a more customized service. We may also use cookies to track and measure customer or user requests, inquiries, preferences, interests, demographics, traffic patterns and Web site usage, and to determine audience size and repeated usage. This information may also be used to manage and customize our Web site’s content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages. |
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| What security procedures do we use to guard against
the loss, misuse, alteration, or theft of information while that
information is being submitted to Hayward Brown over the Internet? E-mail messages are not secure. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet. We take seriously the issue of safeguarding your privacy online. However, please note that you should exercise discretion with respect to the submission of any personal or financial information via e-mail. Please keep in mind that transmitting information via e-mail over the Internet is never completely secure and thus any information submitted may be intercepted, collected, used or disclosed by others. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using e-mail messages. What can you do as a customer to help maintain the security of information when accessing Hayward Brown over the Internet? Some steps you can take to maintain the security of your information include: Utilize the latest, up-to-date generally proven version of the Netscape, Microsoft Explorer or the America Online browser. Our site is most secure when using one of these browsers. |
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| Whose Privacy Statement applies to Links? This Web site contains links to other sites (including, but not limited to, sites owned and/or operated by ...). Hayward Brown provides links to other sites as a convenience to persons who visit the Hayward Brown web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with Hayward Brown. Please be aware that Hayward Brown is not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Web site. We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If we change our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised. |
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| Privacy Notice Keeping our customers’ personal information confidential is a top priority for all Hayward Brown employees, agents and staff. This Notice, which is required by state and federal law, explains our Privacy Policies. We will safeguard, according to strict standards of security and confidentiality, nonpublic, personal information our customers share with us. "Nonpublic, personal information", for example, would include such information as your name, address, social security number and credit information. We will maintain safeguards, physical and electronic, to protect that information. We will conduct our business in a manner that keeps personal customer information secure. We will limit the collection and use of customer information to the minimum we require to deliver superior service and to administer our business. We collect personal information about customers from the following sources: From customers on insurance and loan applications and related forms; From your transactions with us, our affiliates or others; From consumer reporting agencies; and From your transactions with non-affiliated third parties. It is our policy that only authorized Hayward Brown employees, agents and their staff who need to know your personal information will access and use it. Hayward Brown workers who violate our Privacy Policies are subject to the disciplinary process. It is our policy that we will not share personal customer information (either current or former customers) outside Hayward Brown for any purpose other than the underwriting or administration of a customer’s policy/account or for marketing of additional Hayward Brown services, unless the disclosure has been authorized by the customer or is permitted or required by law. Whenever we retain other organizations to provide support services on behalf of Hayward Brown, we will require them to protect customers’ personal information. To help us keep your customer information up-to-date and accurate, please contact your agent if there is any change in your personal information. When necessary, we will review and revise our Privacy Policies to protect personal customer information. |
You may also contact our office by any of the below methods:
PO Box 1669
1545 East Highway 100
Bunnell, Florida 32110
Phone: (386) 437-7767
Fax: (386) 437-9226
Email: info@haywardbrownflagler.com
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